Frequently Asked Questions
Where is the Town Office located?
The Town Office is located at 392 S Main St on the corner across from Walmart and next to Walgreens. The office's operating hours are Monday through Friday, 8 AM to 5 PM. The Town Office phone number is 540-896-7058.
My trash was missed. What should I do?
Please contact the Town Office on trash pick up day or the next day to notify us your trash was not picked up. We will notify Waste Management to have your trash picked up.
My trash can's wheels or lid are broken. What should I do?
Please contact the Town Office if your trash can's wheels or lid are broken. We will have the Maintenance Department fix or replace your trash can.
I need an extra trash can at my residence. What should I do?
Please contact the Town Office to request an extra trashcan. There is an added trash charge of $2 to your water bill for each extra trashcan.
I need to pay a bill but cannot make it to the office during operating hours. What should I do?
The Town Office offers a variety of payment options. We are able to accept cash, check, money order and card payments in the office. Please note: There is a charge to pay with a card.
If you are unable to make it to the office during operating hours, we have a Payment box located in front of the office for cash or check payments can be dropped off.
Card payments can be made through our website.